Terms and Conditions for Data Recovery Service

  1. Service Description:
    1. We provide data recovery services (“Service”) aimed at retrieving data from your damaged or failed storage devices. Our Service includes sending the recovered data to you via an online data transfer service. There is no guarantee that we will be able to recover your data.
    2. Integral Memory Plc. complies with the Data Protection Act and will keep all data retrieved from your media confidential.
  2. Data Stored on Devices:
    1. You represent to Integral Memory Plc. that you are in lawful possession of any data, media and/or products made available to Integral Memory Plc, and that you have a lawful purpose to request Integral Memory Plc. services.
    2. We will not recover drives that contain sensitive, confidential, or illegal information.
    3. You represent to Integral Memory Plc. that this media/data is not involved or potentially involved in litigation or criminal proceedings.
  3. Data Transfer:
    1. Upon data recovery, your data will be sent to you through an online data transfer service selected by us. This service will host your data for a period of one month from the date of upload. After this period, the data will be automatically deleted from the online service.
  4. No Liability for Data Loss or Damage:
    1. You understand that the media/data/equipment you are making available to Integral Memory Plc. is already damaged, that data recovery efforts potentially carry risks that can result in further damage or corruption, that your media and/or equipment warranties may become void, and that Integral Memory Plc. is not responsible for this or any other type of damage.
  5. No Responsibility Post-Postage:
    1. Once the recovered data is sent to you and any products are returned, we accept no responsibility for the state of the data or the functioning of the product. It is your responsibility to verify the integrity and completeness of the data received.
    2. Once the products are sent, we accept no responsibility for loss or damage of products during transit and delivery.
  6. Data Hosting Duration:
    1. We will ensure that your data is available on the online data transfer service for a period of one month. You are responsible for downloading and securing your data within this time frame. After one month, the data will be permanently removed, and we will not be able to provide any further access to it or answer any queries regarding the recovered data.
  7. Use of Third-Party Services:
    1. You acknowledge that the online data transfer service is a third-party service and agree to be bound by the terms and conditions of the service provider. We are not responsible for any failure on the part of the third-party service provider.
  8. Indemnification:
    1. You agree to indemnify and hold harmless our company and its employees from any claims, damages, or expenses arising from your use of the Service.
  9. Acceptance of Terms:
    1. By using our Service, you agree to these terms and conditions. If you do not agree to these terms, please do not use our Service.