There can be a various causes to this problem. Follow the steps below to try and solve the issue: Firstly ensure you are plugging the USB Flash Drive directly into the PC or notebook and ensure you have the latest USB drivers for your operating system Try plugging your USB Flash Drive into another USB port on your PC/notebook. You could test the USB on another PC or notebook if available Keep your USB Flash Drive plugged in and perform a full ‘Windows Update’ to check for any missing or newer drivers for your computer. To do this, select Start > Settings > Windows Update and follow the onscreen instructions If you are still experiencing problems, please fill in the tech support form and we will help with your issue
