Browse our FAQs about USB Card Reader

When I insert a USB Card Reader into my PC nothing seems to happen – Why ?

You must have a correctly formatted card for your operating system in one of the slots. Please insert a suitable memory card into the correct slot and re-insert USB reader.

If the memory card is not formatted correctly, you will need to format the card either in the PC or in your device. CAUTION – Formatting a card will erase all data.

Make sure the memory card is the correct way up and that you are using the correct slot (if using a multi-slot device) – Do NOT use force.

You will also need to check that your memory card is compatible with your USB Reader.

A SDHC/MicroSDHC memory card requires a SDHC/MicroSDHC compatible reader. Many older readers (including ones in PCs) may not be SDHC compatible.

A SDXC memory card requires a SDXC compatible reader and a exFAT compatible operating system. Proceed with caution.

Do you still need assistance? Contact us and one of our agents will get back to you shortly.